Contact Us
Need help? Our support team is available to assist with account questions, deposits and withdrawals, verification, technical issues, or general feedback. For the quickest response use live chat, or send an email and we will reply promptly. We also have dedicated contacts for payments and affiliates so your request reaches the right team without delays. Phone support is available during business hours for callers who prefer to speak to an agent. Have documents ready for quicker verification and withdrawals.
| Department | Contact |
|---|---|
| Customer support | [email protected] (live chat & email - fastest response) |
| General enquiries | [email protected] (general enquiries - responses within 24 hours) |
| Affiliate enquiries | [email protected] (affiliate team - partnership queries & payouts) |
| Phone | +1 416 734 2891 (calls & SMS - voicemail monitored) |
| Working hours | Live chat 24/7; Phone Mon-Fri, 09:00-18:00 (EST) |
Contact by email
Email is the fastest way to reach us for detailed requests, account questions, or when you need to send documents or explanations. Please message [email protected] with a clear subject line and include up-to-date contact details and your account ID to help us handle your case without delay. We aim to respond promptly once we have full information.
Contact Form
Response Time
Need help? Our support team aims to respond quickly. Most inquiries are answered within one business day, and live chat usually provides instant help for straightforward issues. More complex cases such as document verification or payment investigations can take longer depending on the circumstances and required checks. We’ll keep you updated until the issue is resolved.
Feedback
Have feedback or suggestions? We want to hear from you. Send your ideas on how we can improve games, promotions, payments or the site layout. All messages are read carefully by our team and help shape updates to service and user experience. Thank you for helping us make the site more useful and straightforward for Canadian players.