Roulettino Casino Terms and Conditions
These Terms and Conditions describe the rules that govern your use of Roulettino and the relationship between you and our platform. They set out account responsibilities, eligibility requirements, acceptable use, how bonuses and payments work, and procedures for disputes and updates. Please read these terms carefully before creating an account or placing any bets. By using our site you agree to follow the rules set out here and any additional promotion-specific terms.
Account responsibilities
You are responsible for keeping your account details accurate and secure. Only one account is permitted per person, household, IP address or device unless we agree otherwise. You must not share login details, allow others to use your account, or facilitate account access for third parties. We may suspend or close accounts that appear to be linked, misused, or involved in fraud or bonus abuse.
Verification and KYC
We require identity verification before certain transactions, including withdrawals or if additional checks are triggered. You may be asked to provide government ID, proof of address and proof of payment methods. Account creation and email confirmation are usually instant. Full verification is typically processed quickly and commonly completes within 24 hours, subject to document quality and workload.
Eligibility requirements
To register you must be of legal gambling age in your jurisdiction and not be located in a restricted territory. We restrict access from jurisdictions where we are not authorised to operate. If you are unsure whether you may play, check eligibility during registration or contact support. We reserve the right to block registrations from certain countries and to close accounts that breach local rules.
Acceptable platform use
Use our services lawfully and respectfully. Prohibited activity includes fraud, money laundering, using multiple accounts to claim offers, exploiting system errors, attempting unauthorised access, or using automated bots. Any activity that harms other users or our systems may result in account closure and forfeiture of bonuses and winnings.
Bonuses and promotions
Promotions are subject to separate, promotion-specific terms which form part of these Terms and Conditions. Bonuses normally require opt-in and qualifying deposits, and may carry wagering requirements, game restrictions and max-bet rules. No-deposit offers and free spins may have caps on maximum cashout and expiry windows. Always review the promotion terms before claiming an offer. We reserve the right to withhold, adjust or reclaim bonuses in cases of abuse or breach.
Deposits and withdrawals
Payment methods vary by region and may include card, e-wallet and crypto options. Minimums, maximums and processing times depend on the chosen method. Withdrawals are subject to verification and standard security checks. We aim to process payouts promptly, and crypto payouts are often faster, but timings may vary. Fees may apply from third-party payment providers. Check the cashier for up-to-date limits and processing details.
Dispute resolution
If a dispute arises, contact our support team first so we can investigate. We aim to resolve disagreements quickly and fairly. Where required, we may request further documents or transaction records. If we cannot reach agreement, both parties may consider independent mediation or arbitration, subject to applicable law and venue.
Updates to terms and conditions
We may update these Terms and Conditions from time to time. Material changes will be posted on-site and, where appropriate, communicated via email. Continued use of the site after changes means you accept the updated terms. If you disagree with changes, you should stop using our services and close your account.