Responsible Gambling at Roulettino Casino
At Roulettino we take responsible gambling seriously. We want you to enjoy our site while keeping play safe and in control. That means offering clear information, practical account tools, and prompt support so you can set your own limits and take breaks when needed.
Our player protection principles
We believe safe play starts with clear choices. We promote transparent account controls, easy access to support, and sensible defaults designed to help you manage time and spend. We encourage players to set limits that match their budget and lifestyle and to use self-help tools whenever they feel play is becoming difficult to control.
Activity-control tools
You can manage your play directly from your account or by contacting our support team. Common controls available include deposit limits, loss limits, session time limits, cool-off periods, and self-exclusion. These tools are intended to be simple to set up and change so you can adapt them as your needs evolve.
Deposit limits
Deposit limits help you control how much money enters your account on a daily, weekly, or monthly basis. We recommend setting a limit you can comfortably afford and reviewing it regularly. Limits can be raised or lowered through your account settings or with assistance from customer support.
Loss limits
Loss limits cap the amount you can lose over a chosen period. They provide a practical safeguard against chasing losses and help keep play within predetermined boundaries. Use loss limits alongside deposit limits for better control.
Time limits and session controls
Session time limits and mandatory breaks are useful for managing how long you play in one sitting. You can set reminders or enforce automatic log-outs after a set period to reduce prolonged sessions and encourage regular breaks.
Self-exclusion and account breaks
If you need a longer break, self-exclusion is available. This temporarily blocks access to your account for the chosen period and can include additional restrictions such as exclusion from marketing. For a permanent closure or tailored support, contact our customer service team and we will guide you through the steps.
Recognizing signs of problematic behaviour
Be aware of warning signs such as spending more than intended, difficulty stopping, borrowing to gamble, or neglecting personal responsibilities. If you notice these patterns in your own behaviour or in someone close to you, consider using our control tools and seeking external support.
Practical tips to stay in control
Set realistic budgets, use deposit and loss limits, schedule regular breaks, avoid gambling when stressed or under the influence, and never use money needed for essentials. Treat gambling as paid entertainment with clear limits on time and spending.
Professional help and support options
If you need further assistance, please contact our support team who can advise on available tools and next steps. We also encourage you to reach out to qualified professional services in your area for confidential help. If you prefer, our team can provide guidance on how to find local support resources.